When Should You Call 911? | Inside REMSA's Emergency Dispatch & Ambulance Response
- Updated
What really happens after you call 911? In this episode of 2 Plus You Nevada, Sarah Johns goes behind the scenes at REMSA Health's Regional Emergency Communications Center with Shannon Cornman, Director of the Regional Emergency Communications Center, and Todd Kerfoot, Director of EMS Operations, to explain how emergency dispatchers and paramedics work together to provide lifesaving care across Northern Nevada.
Learn when to call 911, how emergency medical dispatchers begin providing care before an ambulance arrives, and how REMSA strategically positions ambulances throughout the community to deliver the fastest possible response. This inside look highlights the people, technology, and compassion that help protect our community every day.
π¨ Segment Highlights:
βοΈ When Should You Call 911?
β’ Learn the warning signs that require an immediate call to 911.
β’ Discover why it's always okay to call when you're unsure if it's an emergency.
β’ Understand how paramedics determine the most appropriate level of care.
π Care Begins the Moment You Call
β’ See how emergency dispatchers send help within seconds of receiving a call.
β’ Learn how trained medical dispatchers provide CPR, choking, and bleeding instructions before first responders arrive.
β’ Discover how lifesaving care begins long before an ambulance reaches the scene.
π How REMSA Deploys Ambulances
β’ Learn how predictive analytics and real-time data help position ambulances throughout Northern Nevada.
β’ Discover why ambulances may be stationed in parking lots and other community locations.
β’ See how strategic deployment improves emergency response times.
πͺ Supporting Community Events
β’ Find out how REMSA provides medical coverage for hundreds of community events each year.
β’ Learn how dedicated event teams help keep public gatherings safe while maintaining emergency coverage across the region.
β’ Discover how specialized medical teams are assigned based on each event's unique needs.
β€οΈ Compassion Behind Every Call
β’ Meet the dedicated dispatchers, paramedics, and emergency professionals serving our community.
β’ Learn how empathy, teamwork, and experience guide every emergency response.
β’ Gain a greater appreciation for the people answering the call when Northern Nevadans need help most.
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