Hometown Health to Kaiser Permanente Nevada | What Members Need to Know

What does the transition from Hometown Health to Kaiser Permanente Nevada mean for current members? On 2 Plus You Nevada, host Sarah Johns sits down with Bethany Sexton, MBA, Health Plan Leader for Kaiser Permanente Nevada, to explain what members can expect as their plans renew in 2027 and what prospective members should know as Open Enrollment approaches.

Bethany discusses the transition process, new member ID cards, digital and phone-based onboarding, choosing a primary care provider, transferring prescriptions and understanding plan benefits. She also explains how Kaiser Permanente Nevada's three new clinic locations will bring together primary care, pharmacy, imaging and lab services while creating a more connected health care experience for Northern Nevada members.

🚨 Segment Highlights:

🔄 Hometown Health Members Transition to Kaiser Permanente Nevada

• Current members will transition as their plans renew in 2027

• Members will receive new Kaiser Permanente identification cards

• Onboarding resources will help members prepare for their new plan year

🩺 Getting Ready for 2027

• Choose or establish care with a primary care provider

• Get help moving prescriptions and preparing for ongoing care needs

• Review benefits and learn how to make the most of your health plan

🏥 Three New Kaiser Permanente Nevada Locations

• Members will have access to providers at three new clinic locations in 2027

• Services include primary care, imaging, pharmacy and lab draws

• Multiple health care services can be accessed conveniently in one location

📋 Open Enrollment & New Members

• Individuals and employers will have new plan choices during Open Enrollment

• Medicare Advantage members can also review their plan options

• New members can receive assistance establishing care with a primary care provider

☎️ Personalized Member Support

• Online onboarding isn't the only option available

• Members can speak with a support team about benefits and specific questions

• Assistance is available for selecting and connecting with a primary care doctor

🤝 A More Connected Care Experience

• Providers, pharmacists and other care team members work collaboratively

• Convenient locations can help members address multiple health needs in one visit

• Kaiser Permanente Nevada is focused on bringing connected care to the community

🌐 Health Plan Resources:

Https://www.HometownHealth.com

Https://www.SeniorCarePlus.com

Plan information and primary care provider resources can be previewed beginning September 5. According to the interview, both websites will remain available and updated through the end of the year.

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