Users experiencing trouble accessing Microsoft email and Teams may be affected by service issues Microsoft is investigating, with reported problems spanning multiple regions.
According to Microsoft 365 in an online post, the company is investigating reports of users having trouble accessing Exchange Online mailboxes through multiple connection methods in the Americas. Microsoft said the issue may affect Microsoft 365 service connectivity for users in any region.
Microsoft also reported issues affecting access to and use of Microsoft Teams functionality in North America.
In an update, Microsoft said automated recovery features had taken action to restore Teams service. The company's telemetry indicated those actions were effectively reducing the impact.
Microsoft said additional information about the Exchange Online issue is available in the Microsoft 365 admin center under reference number EX1550543. Updates about the Teams issue are listed under TM1550488.
(Microsoft 365 contributed to this story.)
