UPDATE: APRIL 16, 2021

The Nevada Department of Employment, Training and Rehabilitation (DETR) says the previously reported Unemployment Insurance (UI) system issues affecting some UI claimants have been resolved. All eligible UI claimants can file their claims.

DETR says it will monitor the site and provide notification should the UI system need to go offline.

UPDATE: APRIL 15, 2021

The Nevada Department of Employment, Training and Rehabilitation (DETR) has announced that the Pandemic Unemployment Assistance (PUA) system (EmployNV.gov) issue has been resolved. All eligible PUA claimants can file their claims.

The previously reported Unemployment Insurance (UI) system (ui.nv.gov) issues affecting some UI claimants are still occurring. The agency continues to work to resolve the problems as quickly as possible and still expects the issue to be resolved in time for next week’s claim filing.

Once the UI issue in the system is resolved, eligible claimants will be able to file for the week they missed as well as the current week. DETR will provide notification should the UI system need to go offline and apologizes for the delay.

UPDATE: APRIL 14, 2021

The Nevada Department of Employment, Training and Rehabilitation (DETR) has announced that the Pandemic Unemployment Assistance (PUA) system (EmployNV.gov) is still experiencing the intermittent technical issue reported Tuesday requiring the system to be temporarily offline Wednesday, April 14, 2021 at 7 p.m. until midnight. During this time, individuals will not be able to file claims or access the resource materials.

The UI system (ui.nv.gov) issues previously reported are still occurring. The agency continues to work quickly to resolve the problems as quickly as possible and expects the issue to still be resolved in time for next week’s claim filing.

Once the issues in the systems are resolved, eligible claimants will be able to file for the week they missed as well as the current week. 

UPDATE: APRIL 13, 2021 

The Nevada Department of Employment, Training and Rehabilitation (DETR) has announced that the UI system issues previously reported are still occurring. The agency is working diligently to identify specific causes and resolve the problems as quickly as possible. Currently, it is expected the issue will be resolved in time for next week’s claim filing.

The Pandemic Unemployment Assistance (PUA) site is also currently experiencing a technical issue that is causing an intermittent error message when claimants try to login. DETR is working with its vendor partner to resolve the issue as soon as possible.

ORIGINAL STORY: APRIL 12, 2021:

Some people have contacted our newsroom asking whether Nevada's unemployment website is not working. One viewer sent us a website screenshot that displays 'an unexpected error occurred.' 

2 News contacted the Department of Employment, Training and Rehabilitation for details - they gave us this statement: 

DETR has identified errors in the UI system which have resulted in some claimants not being able to file claims.

In one instance claimants cannot see the link to file a claim and others see the link but when clicked, the user receives an error.

Currently, staff is working to correct the issues with no defined timeframe when these issues will be resolved.

Claimants are encouraged to clear their cookies and revisit the site.

DETR will share further updates if additional issues arise.