The Nevada Department of Employment, Training and Rehabilitation (DETR) has announced that their new updates are up and running successfully.
The new unemployment insurance system (NUI) went live at 8:00 a.m. on July 7 and replaced Nevada's legacy infrastructure.
Notable improvements include self-service tools, direct deposit options, and an improved help interface with video tutorials and a virtual assistant.
Original Story (6/30/2025, 11:38 p.m.):
Nevada is launching a new unemployment insurance system on Monday, July 7, 2025.
This new system is called the Nevada Unemployment Insurance Claimant Self-Service (NUI CSS) and is designed to make it easier to file and manage unemployment claims.
It will replace the current UINV system permanently.
To complete the system transition, all unemployment services will be unavailable from Monday, June 30 at 4:00 p.m. through Monday, July 7 at 8:00 a.m.
During this time, you will not be able to:
* File a new claim
* Certify for weekly benefits
* View your claim information
* Contact staff by phone, email, or in person
Director of the Department of Employment, Training, and Rehabilitation (DETR) Christopher Sewell released this statement:
“The Nevada Department of Employment, Training and Rehabilitation (DETR) is preparing to launch a modernized Unemployment Insurance (UI) benefits system on July 7, 2025. This transformation is the result of years of planning and development, and it will provide claimants with faster, more user-friendly, and mobile-accessible services.
To ensure a smooth transition, the current system will undergo a scheduled maintenance outage—or “dark week”—beginning at 4:00 p.m. on June 30 and ending with the launch on July 7. During this time, claimants will not be able to access the system or receive any other UI services.
This planned outage was communicated extensively and in advance through direct mail, email, interactive voice recognition (IVR) call center notifications, DETR websites, and other outreach methods. Internal staff were also fully briefed and prepared to support claimants throughout the transition.
We look forward to officially launching the new system on July 7 and will update the public in the weeks following go-live to showcase the system’s new features, improved functionality, and how it will better serve Nevada’s workers and employers.”
