The Washoe County Treasurer Justin Taylor has confirmed that corrected bills for Incline Village property owners are now being mailed out.
As previously reported, the bills had to be reissued after a data error needed to be corrected in the original billing file provided to the Treasurer's Office.
The letter states, "Most IVGID residents are billed for both a Recreation Facility Fee and a Beach Facility Fee. For the upcoming tax year, those fees are $720 and $655, respectively, totaling $1,375. However, in the files IVGID submitted, these two fees were accidentally transposed."
Customers should contact IVGID for more information at 775-832-1100.
Original Story:
Officials have identified billing errors for some customers involving beach and recreation fees in Incline Village.
Washoe County Treasurer Justin Taylor made the announcement to the Board of County Commissioners during their regularly scheduled meeting after he learned about the error.
Most Incline Village General Improvement District residents were billed both a beach and recreation fee, at $720 and $655 respectively. Washoe County says in the fee billing upload files provided to the Treasurer’s Office, the two fees were transposed meaning affected customers will receive a bill with the wrong fee amounts listed, however most taxpayers net taxes due on their tax bill will be correct overall.
Approximately 550 customers are billed for only one of those fees and may see an increase in their fees billed. The Treasurer’s office will provide all affected Incline taxpayers an updated tax bill reflecting the correct amounts for each fee category.
Washoe County says Taylor immediately contacted the agency and recommended that IVGID notify its customers.
“As the County Treasurer, my office’s duty is to bill, collect, and distribute taxes and fees as provided by the local jurisdictions,” Taylor said. “We do not maintain customer data or have the ability to correct data submitted to us, so it’s imperative that IVGID customers work directly with the district to determine if they are affected.”
To avoid late fees or missed payments, residents are advised to pay the full amount shown on the fee coupons.
Any necessary adjustments will be reflected in the next billing cycle, and some customers may receive either a credit or an additional amount due.
Customers should contact IVGID for more information at 775-832-1100.
(Washoe County contributed to this report.)
