The Grand Sierra Resort in Reno has posted a notice of a data breach. They say it happened as far back as February of 2013 and that letters to patrons who could be involved have gone out. They were unable to comment on how many letters went out or how many customers could have been involved. But we talked with one victim from Sacramento today.Â
"It just seems odd that I got this letter two days ago and yet this all happened so long ago," said Earl McComb of Sacramento. He discovered it himself months ago.Â
"I took someone out to lunch and my card was declined so I checked and there were like six charges in Philadelphia way across the country. So I contacted the company, filed a police report and talked to every merchant myself."
That is just how to handle a breach. And according to the Better Business Bureau, we should all be paying close attention to our credit statements and our credit reports.
But, they say nine months from recognizing the problem to notifying customers really isn't that unusual.Â
"It's not like a house breaking. I mean you see the broken window or the forced door. With electronics it may take a while even to see there's a problem. Then you have to check with IT experts to confirm it and then you most likely contact law enforcement. So all these investigations take varying amounts of time," said Tim Johnston with the Better Business of Northern Nevada.
And he was quick to remind us that there are three credit agencies and you can get a free report once a year. His suggestion is to get one every four months or so, so you can realize if anything is awry.
