The Reno Police Department has launched a voluntary Mental Health Online Registry to help first responders safely and effectively assist people experiencing mental or physical health challenges.

The program allows police, fire, EMS, records staff, mental health clinicians, and dispatch personnel to access critical information during emergencies. 

The registry is designed to help police, fire, EMS, records staff, mental health clinicians, and dispatch personnel respond more safely and effectively during emergencies.

Participants can submit details such as diagnoses that may affect behavior, preferred communication methods, known triggers or stressors, effective calming techniques, and medical or safety considerations, including seizures, mobility issues, or dementia.

All information submitted to the registry is stored securely and accessible only to authorized first responders performing their official duties.

Reno Police says that information will not be shared with outside agencies without legal authority or consent. Community members may opt out of the program at any time.

Submissions are reviewed by Mobile Outreach Safety Team clinicians. Requests for updates or removal of information can be directed to the RPD Mental Health Outreach Supervisor.

The program reflects the department’s focus on trauma-informed care, compassion, and more effective crisis response. Community members can register at renopd.com/mhor.Â