Thousands of Microsoft customers are reporting problems accessing Microsoft 365 services, including tools like Outlook, Teams, and more.
Users started reporting issues on Thursday afternoon, according to website outage tracking site Downdetector, CBS News reports.
Microsoft acknowledged the problem on its website, saying "Users may be seeing degraded service functionality or be unable to access multiple Microsoft 365 services."
The tech company later said on X that it was "rebalancing traffic across all affected infrastructure to ensure the environment enters into a balanced state. We’re proceeding as quickly as possible, and this approach will help us identify any additional actions needed for recovery."
In a subsequent post, about 80 minutes later, they said, "We're continuing to refine our load balancing configurations to address residual imbalances across the environment."
As of late Thursday afternoon, some social media users were still complaining that they were unable to access Microsoft 365 tools.
CBS News contributed to this story.
