UPDATE - SEPTEMBER 22:

The state of Nevada keeps restoring services following a cyberattack last month.

In a release on Monday, the Governor's Office confirmed the restoration of civil fingerprinting background checks. These background checks support hiring and licensing across agencies, and a backlog of submissions is being worked through.

Remote access VPN services are also available again, with improved stability.

Also, a majority of public websites are back up and running, while the state works to improve website performance on those sites.

The Governor's Office says voicemail services should be restored by later this week.

The state is also upgrading its security measures going forward, including a statewide credential reset, stronger password standards, and network segmentation.

UPDATE - SEPTEMBER 15:

As of Monday, September 15, the Nevada Department of Public Safety and State Police websites and online services are fully restored and operational.

Services now available include public records requests, civil background checks for employment, Brady background checks, fingerprinting, the Sex Offender Registry, and Danger Offender Notification.

A spokesperson for the Governor’s Office confirmed these services are back online, marking a significant milestone in the state’s ongoing recovery from the recent cyberattack.

UPDATE - September 12: 

Governor Lombardo gave an update on Friday on the ongoing response to the recent statewide cyberattack. 

Lombardo says that about 90% of all state websites are back online. The majority of the remaining 10% are key components of the state's systems and will require more due diligence before they are brought back online. The state is continuing to work on recovering all websites.

Lombardo says the Nevada Department of Motor Vehicles is 100% back online. The State has researched problems users reported with registrations and determined that the issues stem from dealerships improperly filling out paperwork or customers inundating their system.

At this time, Lombardo says the State has seen no evidence of personal identifier information being compromised in the attack. He said that the state will notify affected people if their personal information was accessed. Governor Lombardo says the State will continue to be transparent throughout this process. 

Lombardo says the State's health and social service systems have remained available throughout the entire cyberattack. Nevadans are encouraged to access the Nevada Department of Health and Human Services website or visit the Division of Social Services in person, should they have any questions about their benefits.

The Governor says the State is unable to answer any questions about the attack itself. He said that no banking activity was compromised in the attack. 

SEPTEMBER 8, 2025:

While the Nevada DMV remains open, it is "still experiencing issues with processing first-time IDs or upgrades to a NV driver's license, ID card or instruction permit." 

The DMV became "100% fully operational" on Friday - more than a week after a statewide cyberattack affected numerous agencies.

It adds, "For those with cancelled driver's license or ID appointments from 8/25 - 9/4 that are NOT requiring an issuance of a new ID, please walk-in to the office you originally booked your appointment at during business hours to be helped."

Earlier, state officials set up a temporary website to help residents access updates and critical information during the ongoing cyberattack recovery.

The website is available at: https://www.oem.nv.gov/en/recovery

SEPTEMBER 5, 2025: 

The Nevada DMV says it's now 100% fully operational, including for drivers’ licenses and ID card transactions.  

On X, they say, "we are shifting focus at our offices to serve customers that need identification transactions. With that being said, we require all customers to our online services or kiosks for all vehicle transactions including registration, titling, renewals, moving permits, duplicate decals and more.”

UPDATE - September 4, 6:30 p.m.

At a press conference on Thursday, Nevada Governor Joe Lombardo stressed that the state will only share information on the state's ongoing response to a recent cyberattack when they safely can.

“Public updates can sometimes trigger more attacks. For that reason, we are moving forward cautiously, giving Nevadans as much information as possible while continuing to protect our systems," he said.

Thursday’s conference stressed on two major points. The first was the Nevada Department of Motor Vehicles.

"Nevadans can once again complete essential services in person such as registrations and title transfers, and beginning tomorrow, Nevadans can receive their driver's licenses in person too,” Lombardo said. “While some services may still be running slower than usual, operations are back online."

The other notable portion of the briefing surrounded the data breach. The Governor did not comment on what was breached but instead commented on things they believe have not been breached.

Those include state bank, financial, or treasury fund information.

Lombardo says SNAP benefit information and DMV information, such as driver's license, vehicle registration or personal details were not included. They will continue to investigate to pinpoint the data breach.

"If investigators eventually discover otherwise, we will follow Nevada's strict statutes about personal data breaches by notifying any affected individuals promptly and providing resources to help protect them," the Governor said.

Lombardo says that he understands people are frustrated and want things back online as quickly as possible, but the state has to be super careful.

"That's why I can't give you a 100% answer today on how much has actually been put back online because there's little compartments and different processes and different departments that may be affected that we have to ensure that they're safe before we provide 100%.”

UPDATE - September 4, 2:00 p.m.

At a press conference Thursday, the Governor addressed the ongoing response to the recent cyberattack, saying the state has made significant progress but emphasized the need for a thorough review of every system that accesses state information.

No site or service will be brought back online until officials can confirm it is not affected. The Governor reassured residents that standard extensions are in place for things like DMV renewals and license registrations, and law enforcement is aware and will continue to be  informed of any temporary adjustments.

He said teams are working as quickly as possible, but the process takes time due to the volume and complexity of state systems.

UPDATE - September 4, 12:30 p.m. 

State agencies across Nevada are still recovering from last month’s statewide cyberattack. Governor Lombardo is set to hold a press conference today at 1:30 p.m., to provide the latest updates.

Meanwhile, the Nevada DMV is accepting walk-ins for registration, titling, and other vehicle-related services, honoring canceled appointments from August 25–30.

Identification and driving privilege services, including new IDs and licenses, remain unavailable.

UPDATE - September 3: 

While some state offices and agencies remain offline after last month's cyberattack, the Nevada DMV is now offering some in-person services. 

It also says “all vehicle appointments that were canceled between August 25 – August 30 will be honored as walk-ins starting today, September 2.”

“All offices are open for registration, titling, and other vehicle related services. Identification and driving privilege services (such as new IDs, licenses) remain unavailable at this time.”

“Walk-ins will be available during business hours, Monday – Saturday (Monday – Friday only for Carson City).”

Online, Nevadans can use services like registration renewal, driver history printouts, registration and insurance status, insurance general information, personalized plate ordering, rapid registration and vehicle taxes history.

UPDATE - September 1: 

As of Monday morning, September 1, state officials say a temporary Nevada website has been launched to help residents access updates and critical information during the ongoing cyberattack recovery. The website is available at:

https://www.oem.nv.gov/en/recovery

Phone lines for NHP and dispatch remain operational, and troopers and officers are continuing to provide public safety services.

The Governor’s Technology Office says work to restore affected systems is ongoing, and further updates will be provided as they become available.

UPDATE - August 29: 

State officials gave a second public update on Thursday about the ongoing response effort from last weekend's cyberattack.

During a live press conference, Governor Lombardo announced that while some agencies are starting to come back online, he's urging the public to call 211 if they need help.

"It's frustrating. I understand," Lombardo said, adding that the investigation remains ongoing. He also stressed that he's been in constant contact with agencies since he learned of it. "I am confident in our response."

Phones are also coming online too since they are connected to the internet for most departments. 

Some services have been also restored at the Nevada DMV, including the website, which you can see below. 

Nevada DMV

All DMV offices remain closed until further notice though, including AAA offices, County and City Partnerships (DMV transactions only).

Brick-and-mortar offices are still operational for people needing help with the Department of Health and Human Services and the Nevada Health Authority.

Governor Lombardo clarified that the data that was accessed did not contain personal information. If there is, state officials say they'd alert the affected individual and decide what steps to take next.

When asked why the websites aren't back online yet, he said that they want to make sure they are safe first to re-post. 

"So, are you (still) under attack?" a reporter asked.

"No." He also said that they don't know what the motive was for the "intrusion" and that he doesn't know what kind of information the hackers wanted to access.

You can also get updates on their recovery website.

Recovery status and public information

ORIGINAL STORY:

This new briefing comes after a Wednesday afternoon press conference was held in Carson City.

The Governor’s Technology Office, Directors of State Agencies, and federal agency partners presented updates on the coordinated investigation and recovery process. They discussed the current status of state operations and services, and shared additional insights into what is known so far about the nature of the cyberattack.

State offices across Nevada remain closed due to what the Governor's Office is calling a "network security incident." The outage has impacted multiple services, including the Department of Motor Vehicles (DMV), the Nevada Department of Public Safety, and other agencies.

As of Thursday morning, August 28, the Nevada State Police reported no change in status.

“We are status quo today with the Nevada Department of Public Safety/State Police administrative offices and online services unavailable due to the network issue affecting State agencies,” the department said in a statement.

Phone lines for *NHP and dispatch remain operational. Troopers and officers are on duty and continuing to provide public safety services.

Cybersecurity expert Chuck Flagg, President of Orion Technologies, Inc. in Reno, says better isolation tools could help prevent similar incidents elsewhere.

“If a threat actor does hit a specific computer, there are tools that will isolate that one computer that will not allow it to expand out,” Flagg said.

He added that basic antivirus protection is no longer enough, and stressed the importance of software updates.

“If your servers and your computers are not updated, that is a huge risk that you're putting yourself at," Flagg said. "Putting all this stuff into place will dramatically reduce your risk going forward with cybersecurity."

The DMV says any canceled appointments will be honored as walk-ins for two weeks once systems are restored, and any late fees incurred during the outage will be waived.

In a Facebook update, the DMV also addressed concerns from residents:

“We hear you, and we are here for you during this statewide outage... We are actively coordinating with law enforcement agencies to ensure they are aware of the situation and can provide appropriate consideration during this period.”

Other state agencies continue to adjust operations:

The Nevada Department of Education says its Carson City and Las Vegas offices remain open to assist with educator licenses.

The Washoe County District Attorney’s Office says it cannot access information about child support cases until the state's NVKIDS system is restored.

The Nevada Supreme Court reports intermittent system functionality affecting email, phone systems, eFlex, and the public case portal. Users are encouraged to continue trying to file electronically, and alternative methods may be announced if conditions worsen.

The Governor’s Office says the state has prioritized restoring the most critical services and is using temporary routing and operational workarounds where possible. All systems must be validated before returning to normal operation.

No timeline has been given for full restoration, though in-person services could begin later this week. Officials say the FBI is continuing its investigation and that minimizing interference with the process is a top priority.

“The FBI wants to capture all of that data without having a bunch of users coming in and re-infecting or creating a problem for them,” Flagg said.

Despite the disruption, the Governor’s Office confirmed that all state employees will be paid on time. Many returned to the office on Tuesday, and others will follow as systems come back online.

The Governor's Office also provided updates on how key state services have been affected. Those impacts can be read by clicking on the document below.

Download PDF Governor's Office Memo on Network Incident